Splash Car Wash Review of Prices, Max Pass and Complaints
Splash car wash prices start at $11 to $15 for a basic exterior wash and $21.99 to $30 a month for the cheapest Max Pass plan, depending on the location.
The $23.99 on its membership page is only one example.
If you wash three times a month near a Splash, the plan is easy to justify.
Before you join, know that the Better Business Bureau rates the company F, largely over unanswered complaints.
Splash car wash prices sit on each location page
Splash has no single price list. Open the location finder, pick a site and scroll to Max Pass Pricing. Each monthly price sits above its per-visit price.
The Max Pass page, which still mentions a Splash Unlimited sticker, shows $23.99 to $38.99, then says prices and packages vary by location. We read eight location pages across all seven states, and only Derby and Bedford Hills matched that $23.99.
| Location | Cheapest wash | Cheapest plan |
|---|---|---|
| Randolph, MA | $11 | $21.99 |
| Derby, CT | $12 | $23.99 |
| Bedford Hills, NY | $13 | $23.99 |
| Blackwood, NJ | $12 | $25 |
| Exton, PA | $12 | $25 |
| Newark, DE | $12 | $25 |
| Williston, VT | $14 | $27 |
| Auburn, NY | $15 | $30 |
The names move around too. The Max Pass page lists Express, Clean, Shine and The Works, but no location page we read used that lineup. Derby’s top plan is Works Plus, and Randolph’s is Bubble Bath. Compare what a tier includes, not what it’s called.
Blackwood, Exton and Newark post the same menu. All three came from the White Glove chain, which Splash bought in 2026 and plans to renovate, so those prices could change.
Two washes won’t always cover the plan
Splash’s pitch is “Wash just twice a month and you’ve already paid for your membership.” We ran that against all 27 express plan tiers on those eight pages. On 14 of them, two washes save a penny at most, and that includes four where the plan still costs more.
Three washes settle it. Every tier we read then beats paying per visit by at least $11 a month.
Weekly washers do best, at these prices per Express wash.
- $5.50 in Randolph
- $6.25 in Blackwood
- $7.50 in Auburn
In Blackwood, four Express washes a month cost $576 a year per visit and $300 on the plan, so you keep $276. At two washes a month, the plan costs you $12 more a year.
Road salt changes which plan to buy
Winter salt is a theme on Splash’s own pages, and its FAQ points to underbody cleaning to remove it. Only the former White Glove sites include that in the cheapest plan. On the other five pages, it starts one tier up.
| Location | Monthly price |
|---|---|
| Blackwood, Exton, Newark | $25 |
| Randolph | $27.99 |
| Derby, Bedford Hills | $28.99 |
| Williston | $36 |
| Auburn | $40 |
So the Auburn driver who wants salt off the frame pays $40, not $30. The kiosk also sells add-ons, including an underbody treatment called SaltX, but no page we read prices it. Our winter washing guide covers what else helps.
Salt is the one upgrade I’d pay for. In Derby it adds $5 a month, or $1.25 a wash at four washes. Blackwood’s $25 Express already includes it, so I’d stay there, and the $8 step from Ultra Bath to Bubble Bath buys only hot wax.
Full service costs about double
Most Splash sites stop at the express tunnel. The finder lists 72 with express exterior, 14 with automated full service and 10 with hand wash, each with its own monthly plan.
At Blackwood, Exton and Newark, automated full service runs $25 to $35 a visit and $50 to $60 a month, double the $25 express plan at the low end. Staff vacuum the interior, clean the windows and wipe the dash in 15 minutes or less.
Bedford Hills charges $33.99 to $44.99 for a hand wash and $61.99 to $71.99 a month. Two base hand washes cost $67.98, so the plan pays off at two with $5.99 to spare.
Detailing, oil and brakes carry their own prices
| Service | Starting price |
|---|---|
| In-bay or self-service wash | $10 |
| Express exterior wash | $11 |
| Automated full service | $24.99 |
| Oil change | $29.99 |
| Hand wash | $33.99 |
| Express detailing | $39.99 |
| Brake service | $170 |
| Five Star Detailing | $275 |
The finder shows 22 sites with Express Detailing, 29 with Five Star, eight with oil changes and two with brakes. A complete Five Star detail was $275 at Bedford Hills, Blackwood and Newark but $349 at Exton.
Max Pass members get discounts on these services, and Bedford Hills is the one page we read that gives a number, 30% off oil changes. On its $79.99 full synthetic, that’s about $24, roughly one month of the $23.99 plan.
Strong reviews and an F from the BBB
Nobody from this site ran a car through a Splash tunnel, so we can’t rate the wash firsthand. The public record is what we can report.
Splash’s site shows 4.6 out of 5 from 64,209 Google reviews.
The BBB profile for Splash Management Group in Milford, Connecticut gives an F and cites 50 complaints in three years, with no response to 45 of them. Fifteen came in the last 12 months.
We read the 10 newest complaints on display. Six allege damage in the wash, from scratches and broken trim to one car an insurer wrote off. Two involve billing or a refund, one a detail and one a member turned away. All 10 show as unanswered.
The BBB doesn’t verify what complainants write, and 50 complaints is small next to 64,209 reviews. We read the F as a warning about what happens after something goes wrong, not how often it does. If you spot damage, photograph it before you leave and report it on site.
Splash calls its soft-cloth tunnels safe on all finishes, and our touchless and soft-touch comparison covers the trade-off. No page we read posts a height limit or a rule on roof racks, so call first if your vehicle is lifted or carries one.
Cancel anytime, but get the rules in writing
The Max Pass page promises a month-to-month plan with no annual contract and no cancellation penalty, renewing automatically on your billing date. It doesn’t say how much notice Splash wants or whether a paid month gets refunded. The site’s terms only refer to terms shown at purchase and at the location.
- Ask for those membership terms in writing when you join
- Cancel several days before the billing date, not on it
- Keep the confirmation and check your next statement
The site header links to a membership portal, and Splash’s contact page lists (203) 324-5400 and [email protected].
Member perks change by site
Every page we read lists free self-serve vacuums and member lanes. Free towels are less certain, since Williston’s page leaves them out and mentions a towel exchange customers can buy.
Extra household cars get a discount, but no page we read states the amount. The Max Pass page says your plan works at all 75+ locations, while location pages say any participating Splash, so ask before counting on a site away from home.
Who we’d send to Splash
Splash suits someone who washes three or more times a month and lives near one of its sites. The finder lists 80 across seven states, with 50 in New York, 17 in Connecticut and three marked as opening soon. Its detailing and oil bays are a plus if your site has them.
Skip the plan if you wash twice a month or less at a site like Blackwood, where $12 washes cost less. Think twice too if a slow answer to a damage claim would bother you.
On price, Splash’s $21.99 to $30 entry plan sits near Mister’s $22.99 and above Zips at $20, though neither may be near you. The company dates to 1981, its first site still runs in Greenwich, Connecticut, and private equity firm AEA Investors has held a majority stake since 2025.
